DuelBits Terms and Conditions

Welcome to DuelBits. These Terms and Conditions govern your access to and use of our website, located at duelbits.com, together with all casino games, sportsbook markets, esports betting, and Duelbits Originals we make available to you. By creating an account, you confirm that you have read, understood, and agree to be bound by these terms in full. If you do not agree with any part of this document, you must not use our services.

Who We Are

DuelBits is operated by Liquid Entertainment N.V., registration number 153298, registered at Zuikertuintjeweg z/n (Zuikertuin Tower), Willemstad, Curacao, and licensed under the Government of Curacao, licence GLH-OCCHKTW076092020. Payment, management, and support services are provided by our wholly owned subsidiary, Herpestidae Services Limited, registered in Cyprus under number HE 410029, at 1 Avlonos, Maria House, 1075 Nicosia, Cyprus. Throughout this document, "we," "us," and "our" refer to DuelBits and its operating entities.

Eligibility and Account Registration

To use our platform, you must be at least 18 years old, or the legal age of majority in your jurisdiction, whichever is higher. We require registration with a valid e-mail address to create a DuelBits account, as we do not offer a no-account casino model. You agree to provide accurate, current, and complete information during registration, and you must keep your login credentials confidential at all times.

• We may request identity verification documents at any stage, including before processing withdrawals.
• You may only hold one DuelBits account; duplicate accounts will be closed and any associated funds may be forfeited.
• We reserve the right to restrict access from certain jurisdictions, and it is your responsibility to confirm that online gambling is legal where you reside.
• You must not use our services if you are located in a restricted territory or if you are a self-excluded or problem gambler.

Deposits and Withdrawals

We accept a wide range of cryptocurrencies including Bitcoin, Ethereum, Litecoin, Dogecoin, Tether, Solana, XRP, BNB, TRON, Shiba Inu, Dai, and USDC, as well as Visa, Mastercard, Skrill, paysafecard, Revolut, and Interac for deposits. The minimum deposit is approximately 10 USD depending on the payment method, and a minimum deposit of 20 USD is required to qualify for our welcome offer. Withdrawals from DuelBits are processed exclusively in cryptocurrency, 24/7, and are typically completed within minutes, although we reserve the right to extend processing time during manual or compliance reviews. We do not publish a fixed minimum withdrawal amount, as this is limited in practice by the minimums of the underlying crypto networks. There is no monthly withdrawal cap and no maximum win limit on our platform.

Bonuses and Promotions

Our Boosted Rookie Rush Welcome Offer provides up to 500 free spins and 100 USD in free bets to new players. This offer is activated in the My Rewards section after registration and e-mail confirmation, and it requires a minimum deposit of 20 USD. The casino portion unlocks in three wagering stages, while the sportsbook portion requires wagering the deposit five times on any sports market to receive a 100 USD free bet. Each wagering step must be completed within 7 days of activation or that step will expire, and free spins expire 72 hours after being credited, with all free spin winnings paid as cash with no wagering requirements. Qualifying slots for free spins include Sweet Bonanza Super Scatter, Gates of Olympus Super Scatter, Sugar Rush 1000, Floating Dragon, Zeus vs Hades Gods of War, Brick House Bonanza, Wisdom of Athena 1000, and Big Bass Splash.

We also run daily and weekly leaderboards with substantial crypto prize pools, Duelbits Challenges, a Weekly Originals Tournament, and sportsbook promotions such as cashback offers, free bet specials, and insurance-style protections across various sports and esports markets. We reserve the right to amend, suspend, or withdraw any bonus or promotional offer at our discretion, and any bonus abuse, including the use of multiple accounts or bonus codes such as a DuelBits promo code obtained in violation of our rules, will result in forfeiture of bonus funds and associated winnings.

VIP Club and Loyalty Program

Every player is automatically enrolled in the Duelbits VIP Club from their first bet; there is no application process, invitation, or minimum deposit requirement. Wagers across casino games, the sportsbook, and Duelbits Originals all count toward your VIP progress. We offer rakeback starting at 5% from your first bet, scaling up to 12.5% at our highest tiers as your cumulative wagering reaches defined milestones. Rakeback is credited in your account currency, is immediately withdrawable, and carries no wagering requirements. We also provide milestone bonuses and leaderboard prizes with no opt-in required. Our three VIP classes - Bronze, Silver, and Gold - are reached through cumulative wagering volume and unlock benefits including dedicated VIP managers, exclusive tournaments, hospitality invitations, and best-odds guarantees on sports.

Games and Fairness

We offer over 4,000 slots and more than 5,000 games in total, sourced from 92 providers including NetEnt, Pragmatic Play, Nolimit City, Playtech, Microgaming, Big Time Gaming, Hacksaw Gaming, Red Tiger, BGaming, Push Gaming, Relax Gaming, PG Soft, Amusnet, and ELK Studios, alongside our in-house Duelbits Originals studio featuring Crash, Mines, Plinko, Dice, and Hi Lo. Our live dealer offering is powered by Evolution Gaming, Ezugi, Playtech, and Iconic21, and includes Live Roulette, Live Blackjack, Live Baccarat, Live Poker, Live Bingo, and Live game shows. Our Duelbits Originals games run at a 1% house edge and 99% RTP, with instant cashback counting toward rakeback. We take reasonable measures to ensure that our games are fair, and third-party providers are responsible for the certification of their respective titles.

Account Suspension and Termination

We reserve the right to suspend, limit, or close your account if we suspect fraud, money laundering, bonus abuse, breach of these terms, or any activity that threatens the integrity of our platform. We may also close accounts at the request of a player exercising self-exclusion or responsible gambling tools. In such cases, we will handle any remaining balance in accordance with applicable regulations and our internal policies.

Limitation of Liability

We provide our services on an "as is" and "as available" basis. While we strive to maintain uninterrupted access to DuelBits, we do not guarantee that our website, casino versions, or sportsbook will be free from errors, delays, or technical issues. To the maximum extent permitted by law, we are not liable for indirect, incidental, or consequential damages arising from your use of our services, including losses resulting from connectivity issues, software malfunctions, or third-party payment processing delays.

Changes to These Terms

We may update these Terms and Conditions from time to time to reflect changes in our services, legal requirements, or business practices. We encourage you to review this page periodically. Continued use of our platform after any changes constitutes your acceptance of the revised terms.

Customer Support and Contact

Our support team is available 24/7 via live chat and e-mail at [email protected]. We aim to respond promptly to all account, bonus, deposit, and withdrawal inquiries. If you have concerns about your use of our services, including questions related to a DuelBits bonus, DuelBits login issues, or the status of a withdrawal, we encourage you to reach out to our team directly before escalating any dispute.